Help and Advice

Are you concerned about the safety or wellbeing of any Haven student? If they are at immediate risk of harm, please contact the police on 999. For anything else, please use our reporting form. You don’t have to give your name unless you want to:

Report a Concern

These sites might be useful to you if you are looking for any help or support:

Mental Health Support

Children, young people and adults can text the following numbers to receive support for their mental health at any time of the day or night.

Text for support:

For North Staffordshire (Newcastle and Staffordshire Moorlands) and Stoke-on-Trent – 07312 263117 (NSCHT).

For South Staffordshire (Stafford, East Staffordshire, South Staffordshire, Cannock, Lichfield, and Tamworth ) – 07507 330605 (MPFT).

Anyone feeling unsafe, distressed, or worried about their mental health can also call NHS 111 and select the mental health option. The text service is not for urgent or emergency support; the NHS advises people to call 999 if there is a serious risk to life.

Family Hubs

Family hubs bring together different services for children and families to make it easier to get the help you and your family need. Find more information here Staffordshire Connects | Family Hub Referrals

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Childline | Childline

LgFL have collated a range of sites to provide safeguarding support for young people with SEND: https://www.lgfl.net/safeguarding/resources?field_safeguarding_topic=291&s=35

How we can help you?

Shore – a website to support young people dealing with various aspects of sex and relationships

Homepage – YGAM

Gaming and Gambling Advice – there’s a Student Hub and a Parent Hub for support

Advice on a range of issues

NSPCC | The UK children’s charity | NSPCC

Advice on a range of issues

YoungMinds | Mental Health Charity For Children And Young People | YoungMinds

Fighting for young people’s mental health

Homepage – UK Safer Internet Centre

Helping young people to stay safe online

TALK Checklist by Internet Watch Foundation | Home (iwf.org.uk)

Follow the TALK checklist to keep your child safe online

How PEGS Can Help | Pegs Support (pegsupport.co.uk)

Support for parents and carers experiencing abuse by children

Family Hubs

“The school’s name, ‘The Haven’, sums up exactly what it is for pupils: a safe place where pupils can be themselves without fear of judgement.”

“The level of care here is exceptional.”

“Every decision is made with the best interest of pupils in mind. If there is something that will improve outcomes for pupils, the school quickly puts it in place…. Nothing at this school is left to chance.”